Calvary Care

CONTRACT OVERVIEW

Platinum Electricians was engaged to deliver structured preventative and reactive electrical maintenance services across Calvary facilities. Operating within healthcare and aged care environments requires a strong focus on compliance, asset reliability and rapid response. With sites operating 24/7, electrical infrastructure must remain safe, compliant and fully operational to support critical care services and resident wellbeing.

Platinum provides ongoing maintenance services with a preventative-first approach to minimise disruption, reduce breakdowns and ensure statutory compliance.

SCOPE OF WORKS

Our maintenance scope includes:

Preventative electrical maintenance (PPM);
Reactive and emergency call-outs;
Emergency and exit lighting testing;
RCD testing and compliance reporting;
Switchboard inspections and condition reporting;
Fault finding and rectification;
Lighting upgrades and asset replacements;
Minor capital works;
Compliance documentation and certification.

All works are delivered under Platinum Electricians' ISO-certified management systems (ISO 45001 accredited).

Maintenance-Focused Delivery Model

Platinum emphasises a structured maintenance model designed to protect critical assets and reduce reactive failures.

24/7 Responsive Service

Given the nature of Calvary's operations, Platinum provides:

Priority-based response framework;
Dedicated service coordination;
Structured on-call roster;
Clear escalation procedures.

Performance Metrics:

Emergency response time: Under 2 hours;
Urgent response time: Under 4 hours;
KPI achievement: 98%+ on-time attendance;
100% completion of statutory testing within required timeframes.

Maintenance Strategy

Platinum's core focus is preventative maintenance rather than reactive repair. Through scheduled inspections and structured testing programs, we:

Identify deteriorating components early;
Conduct routine RCD and emergency lighting testing;
Perform switchboard condition assessments;
Undertake thermal inspections where required;
Provide forward planning recommendations.

This approach has resulted in:

Reduced emergency breakdowns;
Improved asset reliability;
Increased compliance certainty;
Extended asset lifecycle performance.

Safety and Compliance

Working within live healthcare facilities demands strict adherence to safety systems and structured processes.

Platinum operates under ISO 45001 accredited WHS systems and implements:

Site-specific SWMS;
Risk Assessments and Job Safety Analyses;
No live work policy;
Incident reporting and investigation procedures;
Toolbox talks and safety communications;
Ongoing training and competency tracking.

All technicians hold the relevant licences, clearances and inductions required to operate within healthcare environments.

RESULTS

Through a proactive maintenance partnership, Platinum Electricians has achieved:

98%+ SLA compliance;
Zero major electrical safety incidents;
100% statutory compliance across testing programs;
Improved response performance;
Greater transparency in reporting and communication;
Reduced reactive call-out frequency.

Platinum continues to support Calvary as a long-term maintenance partner, delivering compliance certainty, rapid response capability and a preventative-first approach aligned with healthcare operational demands.

CONTRACT

Electrical Maintenance Services