National Management

YOU'LL ENJOY THE BENEFITS OF:

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20+ YEARS INDUSTRY EXPERIENCE

20+ YEARS INDUSTRY EXPERIENCE National network of certified technicians

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DESIGNATED ACCOUNT MANAGER

DESIGNATED ACCOUNT MANAGER One point of contact who understands your business

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EXCEPTIONAL SYSTEMS AND PROCESSES

EXCEPTIONAL SYSTEMS AND PROCESSES Developed to exceed customer and contract KPI’s

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REDUCED
COSTS

REDUCED
COSTS Strategies to minimise cost to your business

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CERTIFICATION

CERTIFICATION Triple Certification for Safety, Environment and Quality

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FAST
RESPONSE TIME

FAST
RESPONSE TIME Local and available 24/7

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ONE NUMBER

ONE NUMBER Simply call our 1800 number for service across all sites

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PROGRAMMED PREVENTATIVE MAINTENANCE

PROGRAMMED PREVENTATIVE MAINTENANCE We organise it all to keep your business running smoothly

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ONE EMAIL

ONE EMAIL One handy email address for all enquiries

5 STAR SERVICE
You will experience 5 star service on the ground across all of your commercial and industrial locations with our Head Office support and systems of a national organisation.

CONSISTENCY WITH SERVICE EXPERIENCE

The systems we tailor to your business will be consistently duplicated across all your locations with the same professionalism and reliability from our team.

COMMUNICATION IS OUR STRONG SUIT

From our project management team to our technicians on site, the entire Platinum team are great communicators and will always keep you in the loop.

EXCEPTIONAL CUSTOMER SERVICE

To ensure Platinum Electricians deliver exceptional service for our clients, we have designed our ‘Experience 12’ system. This ensures consistency across our network of electricians that includes a 12-step process, which our staff must follow and are audited on monthly. We are continuously training our staff on the importance of undertaking these steps.