We’re never late
We’re all about punctuality, and we’re never late for an appointment. But if we are for any reason, our $50 cash back on-time guarantee means we’ll give you $50 cash back off your bill for making you wait.
We answer our calls right away
When you call some companies, they put you on hold before you even open your mouth. At Platinum, we answer promptly and you’re talking to a real person right away.
Emergency service round the clock
Need help right away? Call us right now and we’ll have an electrician at your premises usually in less than two hours. That’s day or night, 24/7, 365 days a year, including weekends and public holidays.
We’re Master Electricians
At Platinum, we're not your average electricians. We’re Master Electricians, which means we’re qualified to do any type of electrical work on any domestic or commercial electrical system.
If you live in a north-western suburb of Melbourne, Platinum are your local electricians to call. We offer support to residents and businesses in Rockbank and surrounding areas 24 hours a day, 7 days a week. Whether you need assistance with a wiring problem, electrical fault or appliance installation, Platinum are your local team providing prompt service and support.
And when you’re faced with an emergency needing urgent attention, we can be there ASAP. We are locals like you, so we know the area well, whether you live in Rockbank, Plumpton, Taylors Hill, Mount Cottrell or Melton, and we can be there fast when you really need us.
We offer all Rockbank residents and businesses the same Lifetime Labour Warranty we provide to our clients nationwide. So if for any reason our work needs fixing or further work is needed on a job we’ve completed, it will be done at no charge to you.
Free electrical safety check
Normally costing $120, our free safety check is an excellent way to identify electrical problems in your home or business before they have the chance to turn into expensive and dangerous headaches.
Platinum Live
Our Platinum Live customer platform gives you access to our services and support when you need them. It lets you pay your bill securely online, track work in progress and contact us quickly from any mobile device.
Free movies on us
Every time you recommend us to a friend and they use our services, we give you two free tickets to the movies, as our way of saying thanks for being a great customer.
Pay your way
Paying for your electrical work by the hour or by the quote will cost you different amounts depending on the job, so we help you save money by allowing you to choose the way you want to pay us.