You’ll never feel like a number
At Platinum, we never treat our customers like a number. We are about building real relationships with our customers because we are in it for the long haul. We take our customer’s inquiries seriously and always work hard to ensure you get the best solution possible for your home or business.
We value the time of our customers
We pledge our commitment to our customers to always arrive when we say we will. If for any reason we aren’t at the designated location when we say we will be, we will give you $50 cash back for your inconvenience.
Our work is always completed to the highest standard
As Master Electricians, we are licensed to work on any type of electrical system. We always offer our clients the highest quality workmanship for an outstanding end result every time. We have strict performance quality control standards which we apply to all of our services, and our electrical work always meet trades standards and best practice compliance.
Talk to a real person
When you call Platinum Electricians, you’ll never speak to an automated service or be left on hold for what feels like an eternity. You’ll always talk to a real person who is professional, friendly and familiar with your inquiry. They’ll work hard to get you the service and support you need, fast.
Whether you live close to Henley Marine Drive or on the other side of Lyons Road, Platinum Electricians service the entire suburb of Russell Lea and the surrounding area.
We understand that electrical emergencies don’t always happen during the day or at the most convenient of times. That’s why we have an emergency response team who is available to help 24 hours a day, 7 days a week (including public holidays). If you need assistance fast, we can usually have one of our Master Electricians to your home or business within 2 hours.
We offer all of our customers in Russell Lea the same lifetime workmanship warranty Platinum Electricians is renowned for across Australia. So whether you live closer to Drummoyne or you’re located on the side closer to Rodd Point, you’ll always receive the same outstanding 5 star service and support Platinum Electricians have built their reputation on.
Make use of our Lifetime Labour Warranty
We take great pride in the work we do and always complete every job to the highest standard. Our lifetime labour warranty ensures that if for any reason you require additional work completed down the track, we will do it at no extra cost to you. It’s all part of our pledge to our customers.
Platinum Live
Platinum Live is an online platform we’ve designed so that our customers can login and track the progress of jobs, view quotes, invoices and general information all in real time.
Receive a Free Electrical Safety Check ($120 value)
At Platinum Electricians we believe in flagging potential fire and electrical hazards before they become a serious problem for your business. With our free electrical safety check, you can be sure that you’re doing everything you can to mitigate risk at your place of business. Book in your free safety check with us today.
Pay by the quote or by the hour
We give you the freedom to choose the way you want to pay. Either by the quote, or by the hour. We’re flexible so you can decide which way you’d prefer.
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$569,811given to date
Online customer access to jobs, quotes, invoices and general information
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