Always talk to a real person
We understand how frustrating it can be when you’re faced with an electrical emergency and you are directed to speak to an automated answering service. At Platinum, our phones are always answered by a team member who is friendly, professional and has an understanding of the problem you might be facing.
Best industry practices
The entire team at Platinum are Master Electricians. This means that we are qualified to work on any system and bring a high standard of experience and expertise to every job. Whether it’s an installation or repair, you can enjoy peace of mind knowing that we have exceptional attention to detail, always put safety first and comply with best industry practices.
$50 cash back if we don’t arrive on time
We value the time of our customers and believe that being punctual is extremely important. If for any reason we don’t arrive when we say we will, we will give you $50 cash back for your trouble.
We provide a value for money service
High quality electrical work doesn’t have to be expensive. At Platinum, we offer market competitive rates and even give you the option to choose how you’d like to pay, either by the hour or by the quote. We’ve also got a range of incentives for our customers including free safety checks, referral bonuses and cash backs.
If you live in the inner west Sydney suburb of Dulwich Hill, Platinum are your local electricians you can always rely on to provide prompt, outstanding service. So whether you live close to the Cooks River or are located on the other side towards Marrickville Road, Platinum are the experts you can trust if you need assistance with a repair or installation at your home or place of business.
Our lifetime labour warranty we offer to customers in Dulwich Hill is the same guarantee we offer to all of our clients across the country. It ensures you’ll always have peace of mind knowing that if more work is required later on, it will be at no additional cost to you.
We are also available to all residents and businesses in Dulwich Hill 24 hours a day, 7 days a week. We understand that electrical emergencies can happen at any time, which is why we offer round the clock service and support. In addition to this, we can usually have someone to you within just 2 hours of speaking to you on the phone.
Track jobs online
Platinum Live allows access to all Platinum Electricians services and lets you view the status of jobs remotely. Login at any time to manage work, view invoices and other information anytime, from anywhere.
We value our customers above all
At Platinum, we believe in building long lasting relationships with our customers. When you phone us, you’ll always talk to a real person who has a genuine interest in assisting with your enquiry and getting you the support you need as fast as possible. We strive for excellence in everything we do, because we want you to choose us time after time when you need help with anything electrical at your home or business.
Fast response
We have electricians on standby all the time, even on weekends and public holidays. No matter when you need help, we do our best to have someone out to assist within 2 hours of taking your call.
Take advantage of our Free Electrical Safety Check
The early detection of electrical faults can save you from costly repairs down the track. That’s why we offer customers free electrical safety checks (valued at $120) using the latest thermal imaging equipment. This can help you flag any potential issues before they become a major problem. Call us today and book in your free safety check.