The customer is our focus
Every member of the Platinum Electricians team is committed to providing exceptional service. From the moment you call, to the completion of the job, we pride ourselves on our integrity.
We are available to take your call 24 hours a day, 7 days a week, including public holidays. Whether you would like someone to inspect a problem, or you have an emergency requiring immediate attention, we are here to help.
State-of-the-art client support
We provide our clients with 24-hour access to our online client interface known as Platinum Live. Here you can obtain quotes, check prices, monitor the progress of work we’re carrying out for you and even pay invoices directly online.
Highly qualified staff
Our team of electricians are licensed Master Electricians and are fully qualified to provide electrical services to the highest Australian standards. We can even develop safety plans for your premises.
With significant experience in New South Wales, our qualified electricians are your local experts for all of your electrical needs. From Sydney to the Western Plains, the Mid North Coast to the Northern Tablelands, and all across the Snowy Mountains, the Hunter Region, and the Central Coast, you can rest assured that our team is available to assist you wherever you are. Our comprehensive communications network means we can dispatch an electrician anywhere in New South Wales fast.
All of our work across the state comes with our lifetime labour guarantee, so you can have complete peace of mind regarding any work done by our highly trained staff. Plus, our friendly team is always available to take your call and help you with all of your electrical needs at home or in the office.
Always speak to a real person
From the moment you place your first call to us, you will be met by a real person to assist you and discuss your needs. All of our staff are friendly, polite and expertly trained to deal with your enquiry.
Freedom to choose how you want to pay
The way you pay for your electrical jobs is completely up to you. We give our clients the choice to pay by the hour or on a per-job basis.
Punctuality is important to us
We understand how frustrating it is when contractors arrive late. That’s why we guarantee our professional electricians will meet their appointment times and if they don’t, we’ll give you $50 cash back.
We have professional electricians on standby all the time. It doesn’t matter if your emergency electrical situation occurs at night or on the weekend, we can usually be there within two hours. Even on public holidays.