Friendly no-nonsense service
When you call us, you’ll talk to a real person who understands your issue and will arrange a solution for you. And when we visit, our electrician will explain what’s involved in straightforward layman’s terms, minus the jargon.
Fast turnaround times
Electrical problems are at best frustrating and at worst highly dangerous, so we always endeavour to solve them fast. That means we’ll be there as quickly as we can, no matter what time of day or night it is. And if it’s an emergency, we’ll usually be able to be there within two hours of the call out.
Some trades have a reputation for not turning up when they say they will, but at Platinum Electricians our word is our bond. We always arrive promptly at the appointed time and if we don’t, we’ll compensate you for your inconvenience with $50 cash back.
All of our electricians are Master Electricians, which means they are trained to provide the highest standards of safety and service. And that’s why Platinum Electricians is able to provide a lifetime labour warranty on all the work we do. That means, if anything ever needs redoing, it won’t cost you a cent.
State of the art equipment
At Platinum Electricians, we use all the latest technology to improve our service, from thermal imaging equipment to test for potential electrical faults to Platinum Live, our online customer portal, which gives you 24/7 access to all our services and lets you track work in progress in real time.
It’s our aim to make our service affordable for everyone, so our rates are extremely competitive. We also offer a range of payment options including online payment and the choice to be billed by the quote or by the hour, depending on the job.
A passion for safety
Many electrical problems could be avoided through early detection and at Platinum Electricians, we’re so passionate about electrical safety that we will come to your home or business anywhere in Melbourne and perform a safety check, which is normally valued at $120, at no charge to you.
Highest business standards
Our business standards are uncompromising: Platinum Electricians clients receive top quality service, top standards of work and support at all times, whether you’re in Melbourne or somewhere else in the country.