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Why Business Benefits from Telling It Like It Is

Here at Platinum “Tell it like it is” is a common phrase you’ll hear from our CEO & Founder Joshua Nicholls. He believes a lot of Platinum’s early success was simply because he would communicate honestly and tell it like it was. When asked about this very topic Josh says “Customers can easily get the […]

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8 Simple Ways to Demonstrate Honesty and Integrity in Your Business

At Platinum Electricians, our core values are not intended to be feel-good catch phrases. They describe the collective behaviours of our company and what’s important to us. They’re a lot more than just words on a page. Our core values represent who we are – not who we want to be. We believe a business’s […]

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The “New Marketing” Strategy that Apple and Other Leading Brands Can’t Get Enough Of

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Gaining new customers isn’t easy. So once a customer buys from you, you want to try to keep them coming back. Providing an exceptional customer service experience is one of the best ways to do just that. Statistics provided by New Voice Media show that 69% of consumers will recommend a company following a positive […]

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5 Tax Tips for Small Businesses at EOFY

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Like many businesses, here at Platinum Electricians we’re currently planning for End of Financial Year. We received these 5 tax tips from our accountants Hall & Melia. Hopefully they are of help to you too! 1. “Tax back” on assets straight away You can now fully depreciate asset purchases up to the value of $20,000 straight away […]

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Skills You Need Before You Can Offer Great Customer Service

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Great customer service is something all businesses claim to offer, but few deliver. And that’s because the service your business provides is only ever as good as your employees and the interpersonal skills they possess. So what are the abilities you need to offer great customer service? If you and your team can master the […]

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What Customers Really Want: Creating WOW Through Customer Service

What you experience as a customer is a direct result of what goes on ‘in’ a company. You can’t fake culture and values, so for us at Platinum our core values are not just pretty slogans – they’re what we actually what we live by. Starting this month, we’ll be covering each of our ten […]

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Make Your Home Smarter in 2016

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Home technology is just getting smarter and smarter. There are apps and devices that help simplify tasks, make better use of resources, and transform our everyday lives. Nearly everything in the home can be automated or connected to a smart device these days, meaning we can feel connected and have complete control over our home’s […]

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8 Most Common Household Electricity Problems

Even though you probably don’t want to hear this, every home is bound to experience some electrical problems. Even though not major, if not properly identified and fixed, these problems can quickly become an unnecessary headache. Lucky for you, most of these issues are easy to identify, so you can take action in no time. […]

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The Future Will be Connected With Smart Homes

It’s not really that hard to imagine the house of the future. If you haven’t heard of the Internet of Things (IoT), you will soon! Connected appliances, that seem to know exactly what you want and when you want it, are already establishing themselves in the market. They can turn on and off by themselves, […]

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7 Reasons to Get a Home Energy Audit

A home energy audit will help you to be environmentally conscious, but will also help you to spare your pocket some unnecessary expense. Energy bills can be a pain, and it is very possible that energy is being wasted (and paid for) without your knowledge. If you feel empowered to make your home a better […]

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